|
Bre.Ma.
has a team of technical specialists trained to listen
to the customers’ requests and able to find solutions
for all kind of enquiries and necessities.
|
|
|
This
is possible because Bre.Ma. has the following resources:
- Human resources and specialist capacity
- Projecting and developing teams
- Production facilities
- Test facilities
|
|
Our
company follows the whole lifetime of its products and
is granting to the customer a constant technical support
via:
|
Our telephone assistance team assists the customer when
problems arise on the machines, from programming support
to instructions in case of smaller technical interventions
to be done for the ordinary maintenance.
The e.mail address of our technical department is: assistenza@brema.it
For us to be able to help you in the best possible
way please include the following information in your message:
name of the Company, your full name, address and phone
number.
|
|
All Bre.Ma. machines are equipped with a modem and software
to link the machine to the technical assistance team in
our company. This allows our technical staff to check
at any time the status of the machine working at the customer’s
site. |
|
It is possible to provide the machine with a Web Cam which
allows the technical team to see quickly and directly
the physical status of the machine and to give more precise
information for solving the problems. |
|
A fast and effective service with a large stock makes
it possible for the customer to receive the requested
spares within 24 hours in any part of the world. |
|
By constantly monitoring the machine the technical service
of Bre.Ma. can operate a preventative maintenance scheme
to keep performance and capacity of the plant at highest
level. |
|
|
